Returns & Exchanges

At Micro Scooters, we want you to be completely satisfied with your ride, which is why we offer a 28-day return period for all unused products in their original packaging. Whether you ordered the wrong model or changed your mind, our streamlined process ensures a quick resolution for your sporting needs.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Scooter

    Carefully place the unused scooter back into its original box with all manuals and tools included to ensure it arrives safely at our warehouse.

  • 3.
    Attach Shipping Label

    Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.

  • 4.
    Receive Your Refund

    Once our technicians inspect the returned equipment, we will process your refund or exchange within 5 to 7 business days.